Effective Date: 01-01-2024

At StageEchoes Events & Entertainment LLP (“StageEchoes”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and share your information when you visit the StageEchoes website, contact us, register for an event, make a payment, participate in The Open Stage, or use our services.

1. Information We Collect

Depending on how you interact with StageEchoes, we may collect the following information:

Personal Information

This may include:

• Full name
• Mobile number
• WhatsApp number
• Email address
• Age
• City
• Number of performers
• Performance details
• Event preferences
• Enquiry or communication details
• Other information voluntarily provided by you

Payment Information

When you make a payment, the transaction may be processed through a third-party payment gateway.

We may receive information such as:

• Transaction ID
• Payment status
• Payment amount
• Date and time of transaction
• Booking or registration details

We do not intend to collect or store your complete card number, CVV, UPI PIN, net-banking password, or other confidential payment credentials.

Payment information may be processed directly by the relevant payment service provider in accordance with its own terms and privacy policy.

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website usage information
• Date and time of access
• Referring website or source

2. How We Use Your Information

We may use the information collected to:

• Process registrations and bookings.
• Process and verify payments.
• Provide Booking IDs, QR Codes, tickets, and confirmations.
• Communicate event details and updates.
• Coordinate performances and event participation.
• Respond to enquiries and customer support requests.
• Manage events, artists, performers, clients, sponsors, and partners.
• Improve our website and services.
• Maintain business and administrative records.
• Detect and prevent fraud, misuse, and unauthorized activity.
• Comply with applicable legal and regulatory requirements.
• Send promotional or marketing communications where permitted by applicable law.

3. Communication Through WhatsApp, Email & Phone

We may use the contact information provided by you to communicate through WhatsApp, email, phone calls, SMS, or other communication channels.

Communications may include:

• Registration confirmation
• Payment confirmation
• Booking ID and QR Code
• Event schedules
• Venue information
• Performance information
• Important event announcements
• Customer support

You are responsible for providing accurate contact information.

4. Cookies & Similar Technologies

The StageEchoes website may use cookies and similar technologies to:

• Improve website functionality.
• Remember preferences.
• Understand website usage.
• Analyze website performance.
• Improve user experience.

You may control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

5. Sharing of Information

We may share relevant information with trusted service providers and partners where reasonably necessary to operate our business and provide services.

These may include:

• Payment gateway providers
• Website hosting providers
• Technology providers
• Communication and messaging providers
• Event venues
• Event production and management partners
• Artists and event coordinators
• Professional service providers
• Government authorities or law-enforcement agencies where required by law

We do not intend to sell your personal information as a commercial product.

6. Photography, Video & Event Recordings

StageEchoes events may be photographed, filmed, or recorded.

Your photograph, video, voice, performance, or appearance may appear in event-related content.

Subject to applicable law, such content may be used for:

• Event documentation
• Marketing
• Advertising
• Social media
• Website content
• Promotional campaigns
• StageEchoes portfolios
• Future event promotions

If you have a specific concern regarding the use of your image or recording, you may contact us.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including event management, customer support, accounting, legal, regulatory, security, and record-keeping requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information held by us.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise a privacy-related concern or complaint.
• Opt out of certain promotional communications.

To exercise an applicable right, please contact us using the details provided below.

10. Children’s Privacy

Where participation by minors is permitted, a parent or legal guardian may be required to provide consent or complete the registration process on behalf of the minor.

If you believe that a child has provided personal information to StageEchoes without appropriate authorization, please contact us.

11. Third-Party Websites

The StageEchoes website may contain links to third-party websites, payment services, social media platforms, or other external services.

StageEchoes does not control the privacy practices of third parties.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. Changes to This Privacy Policy

StageEchoes may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

Any revised Privacy Policy will be published on this page with an updated effective date.

13. Contact Us

For questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

StageEchoes Events & Entertainment LLP

B-601, MICL Aaradhya Square,
Naidu Colony, Pantnagar, Ghatkopar East,
Mumbai – 400075, Maharashtra, India

Email: info@stageechoes.com
Phone: +91 8433513204

We will review privacy-related requests and respond in accordance with applicable law.

14. Acceptance

By accessing the StageEchoes website, submitting your information, registering for an event, or using our services, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: 01-01-2024